HealthLink Pharmacy E-Commerce Solution



HealthLink Pharmacy E-Commerce Solution
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Test Image Reduce manual data entry effort by 95%.
Test Image Go Digital with HealthLink's unique E-Commerce solution custom-built for pharmaceutical trade.
Test Image Get closer to your customers and suppliers.
Test Image Go paperless with Electronic Orders and Electronic Invoices.
Test Image Expand your business network of customers/suppliers. Digitally.








What is E-Commerce / Electronic Commerce?
E-Commerce or Electronic Commerce is the sale of goods or services via an online sales portal. E-Commerce greatly enhances efficiency and effectiveness of the sales process by way of minimizing effort and time lag in between various steps involved in the sales process.

HealthLink supports the following forms of E-Commerce.

a) Business-to-Business E-Commerce or B2B E-Commerce - involves sale of goods between two business entities, typically between wholesaler and retailer; enables electronic transfer of orders from retailer to wholesaler and invoices from wholesaler to retailer, thereby greatly increasing efficiency of operations and enabling a truly paperless enterprise.

b) Business-to-Consumer E-Commerce or B2C E-Commerce - between a business entity and end-customer or patient; enables ordering of remedies by Practitioners/end-customers, tracking of such orders and delivery of bills in electronic form to customers.








How do I benefit as a pharmaceutical retailer?
Test Image HealthLink Pharmacy E-Commerce solution helps you communicate and collaborate with your wholesalers/distributors/suppliers with ease

Test Image Helps you place electronic purchase orders with wholesalers by comparing prices, verifying stock and choosing the best offer

Test Image Enables effective tracking of deliveries

Test Image One-click inwards processing simplifies your job - no need for error-prone manual input of inwards. Focus more on selling and not buying!

Test Image Receive online orders instantly; no need for order entry or transcription from other messaging systems

Test Image Bill your orders with a single mouse-click. No need for item name search/entry during billing









How do I benefit as a pharmaceutical wholesaler/distributor?
Test Image HealthLink Pharmacy E-Commerce solution helps you communicate and collaborate with your customers/retailers with ease

Test Image Enables receipt of electronic purchase orders from retailers; no need for order entry or transcription from other messaging systems

Test Image Your salesmen can focus on customer relationship management (CRM) rather than just marketing/sales activities

Test Image Bill your orders with a single mouse-click. No need for item name search/entry during billing

Test Image One-click inwards processing simplifies your job - no need for error-prone manual input of inwards. Focus more on selling and not buying!

Test Image As orders are placed after verifying stock position, order fulfillment is a lot smoother

Test Image Both retail and wholesale billing happen on a single inventory base










Ordering and Sales Process - Conventional Commerce
1 Order book maintained by retailer.
2 Salesman visits retail outlet.
3 Retailer reads out items from order book.
4 Salesman updates his consolidated order book.
5 Salesman returns to wholesale outlet and hands over orders from retailers.
6 Wholesaler finalizes order by re-confirming with retailer with respect to out-of-stock items.
7 Retailer prepares invoice by manually entering items in each order one by one and dispatches goods to retailer.
8 Retailer receives paper invoice and manually enters invoice into his system for stock update.
9 Mismatches between purchase order and invoice are reconciled.
Ordering and Sales Process - Electronic Commerce / E-Commerce
1 Retailer creates electronic purchase order.
2 Wholesaler clicks a button to auto-generate electronic invoice against purchase order and dispatches goods.
3 Retailer clicks a button to accept electronic invoice from wholesaler to update stock.
DONE !!!


Advantages of HealthLink Pharmacy E-Commerce
Test Image Helps increase sales volume by making ordering and delivery process more efficient
Test Image Saves manual effort of invoice preparation by wholesaler and invoice entry by retailer
Test Image Eliminates chances of data entry errors or transcription errors
Test Image No need for Salesmen to travel to retailer location for procuring orders
Test Image Minimizes time lapse from order to delivery
Test Image Avoids surprises due to stock level changes at wholesale outlet
Test Image Enables sales analysis by item, customer, region etc.


The Wholesaler-Retailer equation

Trader type Software/Platform Result
Wholesaler non-HealthLink > Manual purchase orders - by phone etc.
> Manual wholesale invoice preparation by typing out details
Retailer non-HealthLink > Manual purchase orders - by phone etc.
> Manual inward invoice entry
Wholesaler Test Image > Receive Electronic Purchase Orders
> One-click, automatic wholesale invoicing against electronic Purchase Orders
Retailer non-HealthLink > Generate Electronic Purchase Orders
> Receive wholesale invoices in spreadsheet format / enter invoices manually
Wholesaler Test Image > Receive Electronic Purchase Orders
> One-click, automatic wholesale invoicing against electronic Purchase Orders
Retailer Test Image > Generate Electronic Purchase Orders
> One-click wholesale invoice processing and stock update



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